IATA Airline Cabin Crew Training

About The Course

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process. This course also includes a safety equipment procedure (SEP) trainer providing an overview of the aircraft, safety equipment and location of emergency procedures accessible via web or mobile.

Course Objective

Upon completing this course you will have the skills to:

Define the cabin crew profession, including its origins and current practices
Identify aircraft types and relevant cabin crew functions
Manage passenger interactions in a variety of circumstances
Recall emergency ad safety procedures

Course Content

Upon completing this course you will have the skills to:

Introduction to the airline industry and aircraft
Crew member coordination and communication
Customer service and managing passenger interactions
Safety and emergency procedures (with virtual cabin walkthrough of narrow and wide-body aircraft)
General philosophy for the carriage of dangerous goods and the risks associated with their transport on board an aircraft
Awareness on security-related issues
Security measures concerning dangerous goods

Prerequisite

This course is recommended for:

Proficient in both spoken and written English; knowledge of other languages is a plus.
Future members of the cabin crew

Course Exam & Certification

Exam Method: Online exam with remote supervision by IATA
Exam Format: Multiple-Choice questions, Closed textbook
Number of questions: 100
Time Allowance: 3 hours
Passing Grade: 60% correct answers
Distinction Grade: 90% correct answers
Number of exam attempts: 2

Certifications

Participants who successfully pass the final exam will be awarded:

IATA and KHDA Certificates are awarded to participants successfully passing the final exam.
A Dangerous Goods Regulations Certificate, approved by the UAE General Civil Aviation Authority (GCAA), will be awarded.
An internship at Ras Al-Khaimah International Airport, UAE, is included

Download Course Brochure

FAQ

What are the eligibility criteria for enrolling in a Cabin Crew course in Dubai?
Typically, candidates should:
> Be at least 18 years old
> Have completed high school (Grade 12 or equivalent)
> Be fluent in English
> Meet basic health and fitness standards
> Have a presentable appearance and good communication skills

Do I need prior aviation experience to join the course?
> No, prior experience is not necessary. The course is designed for beginners who are passionate about becoming flight attendants

How long is the Cabin Crew training course?
> The Cabin Crew course at ATC consists of approximately 60 hours of training. Depending on student availability and scheduling preferences, we offer flexible learning options where the course can be spread over a duration of up to 3 months. This allows learners to balance their training with other commitments while still gaining comprehensive knowledge and skills.

What topics are covered in the training?
Courses usually include:
> Safety and emergency procedures
> First aid
> Grooming and etiquette
> Customer service
> Aviation terminology
> In-flight service
> Interview preparation

Will this course guarantee me a job with an airline?
> While no course can guarantee employment, a certified program significantly increases your chances by preparing you for airline interviews and assessments.

Is the certification recognized by airlines?
> Yes, ATC offer internationally recognized certifications that are accepted by airlines in the UAE and abroad.

What is the cost of a Cabin Crew course in Dubai?
> Costs can range from AED 8,000/- to AED 18,000/-, depending on the group or needed one on one – Fast track.

Are there any physical requirements for becoming a cabin crew member?
Yes. Airlines generally require:
> Minimum height (around 160–165 cm)
> Proportional weight
> No visible tattoos when in uniform
> Good vision (with or without correction)

Is English the only language required?
> Fluency in English is a must. Knowledge of additional languages is a bonus and can enhance your job prospects.

Why should I join ATC (Aviation Training Center) Dubai?
ATC stands out as one of the few IATA CBTA (Competency Based Training and Assessment) Centers in the UAE, ensuring that our Cabin Crew course is not only comprehensive but also globally aligned with aviation industry standards.

Our program goes beyond theory — students receive hands-on practical training in key areas such as:
> Safety Equipment and Procedures (SEP)
> Grooming and Professional Etiquette
> Interview Skills and Career Preparation